Stairlift Service and Support

Southern Stairlifts - Service Support and Guarantees

When it comes to stairlift service and support in Sussex, we recognise that looking after your at-home mobility needs is essential; customer care is a responsibility we take extremely seriously, and we’re pleased to do so.

 

Part of the Orange Badge Mobility Group, Southern Stairlifts offers THE widest selection of stairlifts within the whole of the South East. From simple straight stairlifts, to custom-designed models that curve around the narrowest and steepest of staircases and up more than one story, we supply 15 types of stairlifts – the highest number of any like-for-like business for miles around.

What does this mean?

That whatever your circumstances, we will have the perfect solution for you. Did you know that we can install lifts on staircases as narrow as 62.5 centimetres wide, or 24.6 inches? And, that they can be fitted to the inside or the outside of your staircase?

We’re also at your disposal to deliver levels of after sales service for that rock-solid, authentic support that you ought to have, that you deserve, and need to rely on. In other words, the type of traditional, old-fashioned, human customer care that’s so hard to find these days. And it’s all in-house, too.

 

With Southern Stairlifts, contemporary stairlift engineering walks hand-in-hand with highest levels of stairlift service and support.

Your Price Inclusion Peace of Mind

The price we quote you is the price you’ll pay – unless you upgrade before installation, of course. Everything is included: your survey, product demonstrations, delivery, installation, and the removal of any related old fixtures and fittings, if required.

In-House Call Handling

For our stairlifts, and indeed for all our products and services, we never outsource our customer service line. The people who answer the phone will be us – Southern Stairlifts , right here in Lewes in Sussex – not an untrained, unengaged call centre miles away.

Sales and Service from One Company

The company that provides your stairlift will look after it for you, too. Southern Stairlifts’ team of experienced, fully qualified engineers have in-depth expertise in everything to do with maintaining, repairing or servicing stairlifts.

24-hour Support and Service line

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When it comes to ongoing service, we understand that you need a fuss-free approach, so we offer a flexible range of highly competitive service terms. To avoid nasty surprises, there’s full transparency, plus there’s NO “unnecessary” work or hidden charges.

 

We offer an unconditional, no-quibble 3-year warranty on selected models, which can be extended if required.

 

You’re not tied in to long-term, outsourced expensive service contracts that could cost you thousands of pounds over a period of years. Our staff will take care of everything.

 

Southern Stairlifts is all about continuity of care. And that includes our stairlift service and support.